We sat in the front bar area where the majority of eating tables are located.

On Monday we decided to go back and try the food. We can understand closing a section but not the whole place. We attempted to go again the following week, however it was closed for a private party. They have several meeting rooms for both small and large gatherings. Lots of games, bowling, laser tag, rock-climbing and even bumper cars. The facility is very clean and well designed. Service was great and we enjoyed exploring this new facility. Our first visit was for a small gathering and we just had drinks in the bowling area. This was our third visit to Pinstack since its opening. Otherwise, you are much better off at D&Bs.

The other prizes were meh! My recommendation would be to pass on Pinstack. Highest ticket item was a Nespresso machine and after that was a drone. There were no good big ticket items that you would normally find at D&Bs (ie, Xbox, PS Vita, PS4). I had an issue with the prize redemption room. Except for Pinstack where the crane claws are weak all the time. For the most part, that had been my experience. I was told by one of the workers at Six Flags that the claw for the crane games get 'stronger' after being played a certain number of times. The kids wanted to play games so we didn't get to try them. They also have bumper cars, two-level laser tag, ropes course and wall climbing. The platter did not live up to the $48 price tag. The waffle chicken stacks were very good. The Wagyu Beed sliders tasted like cafeteria burgers. Apparently, appetizer are 1/2 price on Mondays. We had the Deluxe Appetizer Sampler Platter. In addition, the number of TVs are much better at Main Event. I felt that I was crawling on top of the neighboring lanes (Bugs Bunny style) The lanes at Main Event are so much better. I have seen the parking lots packed in the early evenings so good luck if you are going at that time. We went on a weekday afternoon so it was not very crowded. I would never suggest Pinstack to anyone and will make sure to post this on every review site there is so that others do not make the mistake I did.Driving by the new Pinstack on my way to work in the mornings, I decided to take the family for a little spin.

All in all our group dropped at least 700 that day. I spent more time trying to get the managers to do anything than enjoying my daughter's party. There was ZERO customer service, no apology for the bad experience at the end and the other manager NEVER came to speak with me. When I asked to speak with a manager for the 2nd time to get Corporate' Office number, they both walked past me into the kitchen and Abigail came out with her card and the corporate office number written on a piece of paper. Fast forward to 2:27 when the party is still not out and we were supposed to be in the room decorating at 2:30. 7 minutes before our party started we were allowed to take our things back on a cart, but were told we had to wait until the party using our room left at 2:15 to set up. Keep in mind it is 300 to book a party there already. When I asked why I couldn't set up in the empty room 4 they told me that it would cost me another 120.00. I asked to speak to the Manager and a gentleman came out and just repeated her. When I explained that had not been my experience in the past, she stated 'I guess you got lucky'. Boy was I wrong! We showed up 20 minutes before party to setup to be told by Abigail, Birthday Manager we would be escorted to lanes 10 minutes prior and that we could not setup room until middle of party. Let me just start by stating I have had two other birthday parties for my daughter here so when I booked the 3rd I thought the experience would be the same.

Pin stack hours